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FAQ.


Bithuz was registered in Great Britain in 2014 and is an investment project, the activity of which is aimed at making profit by performing commercial transactions on the commodity exchange. The company is represented on the world's largest trading platforms: Chicago Mercantile Exchange, New York Commodity Exchange, International Petroleum Exchange, and London Metal Exchange.

How can I become an investor of the Bithuz Company? ?
Firstly, you must register. Fill out the registration form. We recommend you to specify only true data. Create a login, a password and specify your email. After registration, you can log in your profile and use all services of the website: to specify payment details, credit the account, choose the investment plan, make a deposit, etc.

Can I change my password, payment details and email?
You can change your password and ecurrency account number yourself in your profile. You can change your email only through the project administrator by making a request via one of the contacts specified on the website.

How do I open my bithuz.com Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

Which e-currencies do you accept?
We work with the following electronic payment systems: Bitcoin, Litecoin, Ethereum, Dash, Dogecoin, Bitcoin Cash, Bitcoin Gold. If you do not have a wallet in these systems, you need create it.

How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section. Depending on the investment plan you chose, the profit is formed from the accrual percent and deposit. As soon as funds are credited to your Account Balance, you can request to withdraw them or you create a new deposit (direct reinvest the money). The money will be instantly sent to your wallet of the electronic payment system you used to make a deposit. + The funds accrued according to the affiliate program are available for immediate withdrawal.

How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit, after 1 confirmations

How can I make a deposit?
After registering, read about investment plans and the amount of the minimum and maximum deposit. Log in your profile, choose the plan and credit your account, invest the money.

What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my currency account?
No, profits are gathered on your bithuz.com account and you can withdraw them anytime.

How do you calculate the interest on my account?
Depending on each plan. Interest on your bithuz.com account is acquired Daily or after the deposit period end and credited to your available balance at the end of each day or investment period.

Can I do a direct deposit from my account balance?
Yes! To make a deposit from your bithuz.com Account Balance simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Can I make an additional deposit to bithuz.com account once it has been opened?
Yes, you can but all transactions are handled separately. You can make an unlimited number of deposits on all investment plans.

After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are usually available instantly.

What is the minimum amount to withdraw?
The minimum amount to withdraw from the account is $0.1, for crypto-currency payment systems is 0.002 btc in equivalent.

How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.

Can I lose money?
No, you can't. All deposit up to 100.000 USD are guaranteed (Deposit Guarantee Fund - Deposit insurance).

How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?
No. If we find that one member has more than one account, the entire funds will be frozen. Multiple registrations are prohibited. If the project administration detects the fact of incompliance with this rule, all accounts of the investor who breached it will be automatically blocked without returning funds from the accounts.

Are there any commissions for crediting/withdrawing monetary funds?
No, we do not charge any hidden commissions.

Do you have an affiliate program?
Yes, we have developed an affiliate program. Our company offers 3 levels of referral commissions - up to 5% commission for every deposit that your direct referral makes from external payment processor.

Should I have an active deposit to participate in the Referral program?
No,it is not necessary.

What is the referral commission for representatives?
Our company offers 8%-10% referral commission for our representatives. To be our representative, you need to have an active deposit with mini 10.000 USD.

Who manages the funds?
These funds are managed by a team of bithuz.com Company Ltd. investment experts.

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